Shipping policy

Shipping policy

Potential delays due to a high volume of orders, postal service problems, material or product availability that are outside of our control. We’ll do our best to get your order to you as quickly as you want it. 

All orders are processed within 5 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Shipping options

Oversized - Flat $85 rate. 

Option 2: Expedited shipping of your choosing – calculated at checkout

Other products:

Option 1: Shipping speed and method of your choosing – calculated at checkout

 

Local delivery / In-store pickup

These options are not available.

 

International Shipping

We offer international shipping to the following countries: Canada, EU, Switzerland, Norway, Sweden, Finland, Mexico, Brazil

Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. 

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at scorders@supercompusa.com with your name and order number, and we will look into it for you.

 

Shipping to P.O. boxes

We do not ship to P.O. Boxes.

 

Refunds, returns, and exchanges

Here’s a link to our full return policy page. 

We accept returns up to 15 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at scorders@supercompusa.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at scorders@supercompusa.com